Legal

Refund Policy

How cancellations and refunds work for services booked with HUNT SERVICES LIMITED.

Last updated: 12 August 2026

We want you to be confident when booking with HUNT SERVICES LIMITED. This Refund Policy explains how cancellations and refunds are handled for services purchased through our website.

1. Before work begins

If you cancel a booked service before any work has commenced and before materials have been specially ordered on your behalf, you are entitled to a full refund. Contact us as soon as possible to arrange this.

2. After work has begun

Once works have commenced, refunds are assessed based on the stage of completion and any materials or labour already committed. Where appropriate, we will refund the portion of the fee relating to work not yet carried out.

3. Deposits and custom orders

Deposits and charges for bespoke or specially ordered materials may be non-refundable once those materials have been ordered or prepared. We will make any such conditions clear before you confirm your order.

4. Faulty or unsatisfactory work

If work does not meet the agreed specification or the standard you are reasonably entitled to expect, please contact us. We will investigate promptly and, where appropriate, put the work right or provide a refund in line with your legal rights.

5. How to request a refund

To request a refund or discuss a cancellation, contact us at info@huntserviceslimited.site or +44 7868 242 528 with your order details. We aim to respond within a reasonable period.

6. How refunds are issued

Approved refunds are returned to the original payment method via Stripe. The time for funds to appear depends on your bank or card provider.

7. Your statutory rights

This policy operates alongside, and does not affect, your statutory rights under applicable consumer protection law.